Printers
Our Exclusive Onsite Toner Guarantee saves you money and time with FREE Shipping, 3-year Warranty, Cartridges meet or exceed OEM’s, and if you ever have a printer problem as a result of using our toner, we will send a technician to service the printer, replace the cartridge and test the printer at NO COST TO YOU!
Apple Authorized Repairs
Get expert Apple repair services at cutting-edge rates!
We service and repair all Apple Mac & iOS Products. Our experienced Apple Certified Mac Technicians have gone through Apples’ rigorous training and guidelines for Apple Hardware and Software Repairs and Services. With Apple Technology and Proprietary Tools, our team can provide the highest level of technical support and that helps to exceed customers’ expectations by offering proper diagnosis, reliable repairs, and fast turnaround time. We have the unique ability to offer extensive support on both AppleCare and out-of-warranty Apple devices.
AppleCare® Warranty Services
We execute all Apple standard one-year limited warranty, AppleCare warranty repairs, and Macs covered by extended warranty replacement programs as an Apple Authorized Service Provider. One of the best things about Dat-A-Syst is that it saves you time by allowing you to check-in your Apple Device at any time and avoid long lines at the Apple Store. We have a team of Certified Apple experts ready to inspect, evaluate, and recommend the most appropriate solution for you.
Out of Warranty Services
Is your Mac no longer under warranty? Whatever the problem is – no power, lines on the screen, a cracked screen, a bad hard drive, logic board, battery, or a keyboard that needs to be replaced – we can help. Dat-A-Syst has you covered at a reasonable cost with high-quality work and a fast turnaround. We specialize in repairs that most other service providers don't offer, such as liquid spills, component level repairs, and major physical damage. Because of our Apple Certified experts' expertise, we can inspect, assess, and recommend repairs promptly, saving you time and money.
Why Dat-A-Syst?
Datasyst, as an independent Apple Authorized Service Provider, is committed to following all of Apple's repair rules, support, and value to every customer and member of our community. Datasyst is also an independent service provider who is not bound by the rules and regulations that Apple imposes on its customer service representatives. On machines that other technicians would simply write off and replace, we can perform hardware repairs and data recovery. We also get the majority of our spare parts from Apple. There will be no Chinese knock-offs here!
The benefits of Apple Authorized Service Provider can offer services the other guys don’t:
There are numerous great Repair Service Centers in the this area. Here are some perks that are unique to us.
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We will never void your warranty or AppleCare protection plan
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Out of warranty, under warranty and Apple care warranty repairs are covered by Apple
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Apple Rigorous Training and Guideline
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Apple Global Service Exchange (GSX)
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Genuine Apple Replacement Parts Warranty covered by Apple
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Independent service provider with more flexibility than other Apple Retail Stores
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We also offer Data Recovery & Logic Board Repair Service that isn’t covered by AppleCare
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No Appointment Needed
Apple Support Videos
Tips, tricks, and how-tos—straight from Apple.
How to get your iPhone ready for a repair
Before you arrive for your appointment at an Apple Store or Apple Authorized Service Provider, follow these steps to prepare your device for repair. If your device won't turn on or respond, finish as many steps as possible.
How to reset your Apple ID password on your iPhone, iPad, or iPod touch
Forgot your Apple ID password? You can easily update it right in the Settings app on your device, thanks to two-factor authentication. If you still need help, just visit iforgot.apple.com.
How to protect your iPhone with AppleCare+
AppleCare+ offers peace of mind that if something happens to your iPhone, you can get service and support from Apple experts. Plans include extended hardware protection, as well as software support by phone or chat. U.S. customers can even choose an AppleCare+ plan that covers theft and loss.
How to get your iPhone Ready for Service
Before you arrive for your appointment at an Apple Store or Apple Authorized Service Provider, follow these steps to prepare your device for repair. If your device won't turn on or respond, finish as many steps as possible.
What is an Apple ID?
Your Apple ID is the key to everything you do with Apple products and services, from the App Store to iCloud to Apple Music and more. So it's important to use an Apple ID that's yours and only yours, and take easy steps to keep it secure.
What does iCloud back up and keep safe?
Learn how to find out which of your apps are using iCloud for storage, and what parts of your devices are included with iCloud Backup.
How to update the software on your Mac
Here's how to upgrade macOS and adjust your update preferences.
What is AirPlay?
AirPlay lets you send video and music from your Apple devices to your TV and favorite speakers. You can also use Screen Mirroring to share what's on your device's display with a much larger screen. Here's how it works.
Today at Apple
Learn, create, and do more with the products you love. Join free sessions at your Apple Store.
Today at Apple sessions are influenced by Apple's newest innovations and customer interests, ranging from augmented reality to photography and music. Today at Apple, in turn, shapes Apple Stores. With a video wall and gathering area known as the Forum, every new store or remodeled space is built around a session-first experience. Top locations regularly host exclusive events with local rising artists and established voices in the creative community.
Supported Exchange and Repair Extension Programs
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AirPods Pro Service Program for Sound Issues
Apple has determined that a small percentage of AirPods Pro may experience sound issues. Affected units were manufactured before October 2020.
An affected AirPods Pro may exhibit one or more of the following behaviors:
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Crackling or static sounds that increase in loud environments, with exercise or while talking on the phone
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Active Noise Cancellation not working as expected, such as a loss of bass sound, or an increase in background sounds, such as street or airplane noise
Apple or an Apple Authorized Service Provider will service the affected AirPods Pro (left, right or both), free of charge.
Note: No other AirPods models are part of this program
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15-inch MacBook Pro Battery Recall Program
Apple announced a voluntary recall of a limited number of older generation 15-inch MacBook Pro (Retina, Mid 2015) units which contain a battery that may overheat and pose a safety risk. The units were sold primarily between September 2015 and February 2017 and can be identified by their product serial number. Because customer safety is a top priority, Apple is asking customers to stop using affected 15-inch MacBook Pro units. As an Apple Authorized Service Provider, we can facilitate your Replacement so you don’t have to.
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Keyboard Service Program for MacBook, MacBook Air, and MacBook Pro
Apple has determined that a small percentage of the keyboards in certain MacBook, MacBook Air, and MacBook Pro models may exhibit one or more of the following behaviors:
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Letters or characters repeat unexpectedly
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Letters or characters do not appear
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Key(s) feel "sticky" or do not respond in a consistent manner
As an Apple Authorized Service Provider, we will service eligible MacBook, MacBook Air, and MacBook Pro keyboards, free of charge. The type of service will be determined after the keyboard is examined and may involve the replacement of one or more keys or the whole keyboard.
Eligible Models
To identify your computer's model and to see if it is eligible for this program, choose Apple () menu > About This Mac. Eligible models are listed below.
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MacBook (Retina, 12-inch, Early 2015)
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MacBook (Retina, 12-inch, Early 2016)
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MacBook (Retina, 12-inch, 2017)
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MacBook Air (Retina, 13-inch, 2018)
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MacBook Air (Retina, 13-inch, 2019)
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MacBook Pro (13-inch, 2016, Two Thunderbolt 3 Ports)
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MacBook Pro (13-inch, 2017, Two Thunderbolt 3 Ports)
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MacBook Pro (13-inch, 2019, Two Thunderbolt 3 ports)
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MacBook Pro (13-inch, 2016, Four Thunderbolt 3 Ports)
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MacBook Pro (13-inch, 2017, Four Thunderbolt 3 Ports)
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MacBook Pro (15-inch, 2016)
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MacBook Pro (15-inch, 2017)
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MacBook Pro (13-inch, 2018, Four Thunderbolt 3 Ports)
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MacBook Pro (15-inch, 2018)
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MacBook Pro (13-inch, 2019, Four Thunderbolt 3 Ports)
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MacBook Pro (15-inch, 2019)
Note: No other Mac notebook models are part of this program.
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13-inch MacBook Pro Display Backlight Service Program
Apple has determined that a very small percentage of 13-inch MacBook Pro displays may exhibit one or more of the following behaviors:
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Display backlight continuously or intermittently shows vertical bright areas along the entire bottom of the screen
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Display backlight stops working completely
Affected devices were sold between October 2016 and February 2018. Apple or an Apple Authorized Service Provider will service affected MacBook Pro units, free of charge.
Eligible Models
To identify your computer's model and to see if it is eligible for this program, choose Apple () menu > About This Mac. Eligible models are listed below.
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MacBook Pro (13-inch, 2016, Four Thunderbolt 3 Ports)
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MacBook Pro (13-inch, 2016, Two Thunderbolt 3 Ports)
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13-inch MacBook Pro (non Touch Bar) Solid-State Drive Service Program
Apple has determined that a limited number of 128GB and 256GB solid-state drives (SSD) used in 13-inch MacBook Pro (non Touch Bar) units have an issue that may result in data loss and failure of the drive. 13-inch MacBook Pro units with affected drives were sold between June 2017 and June 2018.
As an Apple Authorized Service Provider (AASP), we will service affected drives, free of charge. Apple recommends having your drive serviced as soon as possible.
Apple will also send an email to customers, who registered their device with Apple, to let them know about this program.
Eligibility
First check to see which 13-inch MacBook Pro you have. Choose About This Mac from the Apple menu () in the upper-left corner of your screen. Confirm your model is "MacBook Pro (13-inch, 2017, Two Thunderbolt 3 ports)." If you have that model, enter your computer's serial number below to see if it is eligible for this program.
Check Serial NumberThis program does not affect 13-inch MacBook Pro with Touch Bar or older 13-inch MacBook Pro models.
Service Process
Your 13-inch MacBook Pro will be examined prior to service to verify that it is eligible for this program and in working order.
Prior to service, it's important to do a full back up of your data because your drive will be erased as part of the service process.
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A technician will run a utility to update your drive firmware
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Your 13-inch MacBook Pro will be returned to you with macOS re-installed.
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After service, you will need to restore your data from a backup.
Since your computer will not be able to access the internet until after you do a restore, we recommend that you have another device, such as your iPhone, to view the Apple support article about restoring your data from backup.
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iPhone X Display Module Replacement Program for Touch Issues
Apple has determined that some iPhone X displays may experience touch issues due to a component that might fail on the display module. An affected device may exhibit the following:
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The display, or part of the display, does not respond or responds intermittently to touch
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The display reacts even though it was not touched
As an Apple Authorized Service Provider, we will replace the display module on eligible devices, free of charge.
No other iPhone models are part of this program.
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iPhone 8 Logic Board Replacement Program
Apple has determined that a very small percentage of iPhone 8 devices contain logic boards with a manufacturing defect. Affected devices may experience unexpected restarts, a frozen screen, or won't turn on. Apple will repair eligible devices, free of charge.
Affected units were sold between September 2017 and March 2018 in Australia, China mainland, Hong Kong, India, Japan, Macau, New Zealand, and the U.S.
If your iPhone 8 has an eligible serial number, Apple will repair it, free of charge. Use the serial number checker below to see if your device qualifies for this program.
Check Serial NumberThis program does not affect iPhone 8 Plus models or other iPhone models.
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13-inch MacBook Pro (non Touch Bar) Battery Replacement Program
Apple has determined that, in a limited number of 13-inch MacBook Pro (non Touch Bar) units, a component may fail causing the built-in battery to expand. This is not a safety issue and Apple will replace eligible batteries, free of charge. Affected units were manufactured between October 2016 and October 2017 and eligibility is determined by the product serial number.
Eligibility
Use the serial number checker below to see if your device qualifies for this program. If your 13-inch MacBook Pro (non Touch Bar) has an eligible serial number, Apple will replace the battery, free of charge.
This program does not affect 13-inch MacBook Pro with Touch Bar or older 13-inch MacBook Pro models.
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iPhone 7 Repair Program for "No Service" Issues
Apple has determined that a small percentage of iPhone 7 devices may show "No Service" in the status bar (even if cellular coverage is available), due to a component that has failed on the main logic board.
These affected units were manufactured between September 2016 and February 2018 and sold in China mainland, Hong Kong, Japan, Macao, and the U.S. See below for iPhone 7 model numbers that are covered in this program.
If your device exhibits the symptom described above, Apple will repair your device, free of charge. Your iPhone will be examined prior to any service to verify that it is eligible for this program. This program only applies to iPhone 7.
Apple will be contacting customers via email who may have paid for a repair related to this issue to arrange for reimbursement. If you believe you paid for a repair related to this issue, and have not received an email from Apple by the end of March 2018, please contact Apple.
Below are the three model numbers that are eligible for this program. You can find the model number on the back of your iPhone 7.
If your iPhone 7 has any damage which impairs the ability to complete the repair, such as a cracked screen, that issue will need to be resolved prior to the service. In some cases, there may be a cost associated with the additional repair.
Meet our Friends
Apple SouthPark
Address
4400 Sharon Road
Charlotte, NC 28211
(704) 972-3280
More Information
Apple Northlake Mall
Address
6801 Northlake Mall Drive
Charlotte, NC 28216
(704) 972-0980
More Information
Apple Haywood Mall
Address
700 Haywood Road
Greenville, SC 29607
(864) 987-7580
More Information
Datasyst prides itself on finding the best and most affordable solutions to customers. While we are an AASP that follows Apple Guidelines, we do offer services and hardware that can be independent of Apple as long as we verify it as a quality alternative solution.
Out-Of-Warranty repairs may be subjected to additional fees which may include the cost of service, labor, and/or shipping. Apple does not usually pay Datasyst for OOW Repairs, therefore we can NOT perform such services for free or at the cost to the company. Any parts or services perform with AASP will include limited warranties. Ask your technician or administration on how long and what may pertain under the warranty.
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Datasyst offers personalized and affordable solutions for all your Tech issues over the past 34 years of business.
About Us
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1987 -
2022
Datasyst LLC
MacOS, Mac, iOS, iPhone, iPad, and all other Apple product names are trademarks or registered trademarks of Apple Inc. Windows, Office, Surface, and all other Microsoft product names are trademarks or registered trademarks of Microsoft Inc. All other company and product names are trademarks or registered trademarks of their respective companies.