Privacy is a fundamental human right. At Datasyst, it’s also one of our core values. Your devices are important to so many parts of your life. What you share from those experiences, and who you share it with, should be up to you.
Our Privacy Values are upheld from the moment you walk through the door until you pick up your repaired product. Furthermore, sophisticated security protocols help ensure that only you have access to your data. We are constantly looking for new ways to safeguard your personal information. Here are a few things to keep in mind to make you feel even more secure.
Datasyst believes in only collecting the personal information required to provide you with the services you require. Our Diagnostics Tools can only analyze data on your device for troubleshooting purposes. We don't read, watch, or change anything. Datasyst does not maintain a detailed user data profile, and we are uninterested in learning what you do with your devices.
Your device contains so much of your personal life: memories, work, and everything else. We respect your privacy by not opening anything you have saved or used on your device.
Our Technicians provide Quality Support by utilizing the least intrusive and secure Development Tools. These tools are only available to Technicians and are only accessible within our secure local network. Our recovery tools are built with your safety in mind.
While we don’t particularly require you to erase your phone, you can certainly do so for your peace of mind. We understand that the last thing you want is to know someone has access to all your personal information. This is why we offer backup consultations before you reset it before sending it in for any type of maintenance requests.
Datasyst might receive various types of legal process requesting information or action from the company or our affiliated partners. When requesting customer information and data, Datasyst requires government and private entities to follow applicable laws and statutes. Our Management examines requests to ensure that they have a legal basis. If they do, we will comply by providing data that is relevant to the request. If a request lacks a valid legal basis, or if we believe it is unclear, inappropriate, or overly broad, we challenge or reject it.
On behalf of our customers, we will continue to advocate for greater transparency and data security safeguards.